Frequently Asked Questions
Your guide to shopping the latest trends at LifeVac Canada
What are your shipping rates and delivery times within Canada?
We offer free standard shipping on all orders over $100. For orders below this amount, a flat rate of $12.99 applies. Delivery typically takes 3-7 business days depending on your province.
Can I return or exchange an item if it doesn't fit?
Yes, we accept returns and exchanges within 30 days of purchase. Items must be in their original condition with tags attached. Please use our online portal to generate a prepaid return label.
How do I know which size to order?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Sezzle.
Are your clothing materials sustainably sourced?
We are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or sustainable bamboo fibers.
How can I track the status of my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to the carrier's website to monitor your delivery in real-time.